FAQ

Will I receive confirmation of my journey?
When booking online, you will receive two separate emails. The first email confirms we have successfully received your payment, and we are in the process of confirming your journey with our fleet. A second email will be sent to you confirming your driver has been allocated, and you're all booked.
How do I pay?
You can pay by credit/debit card or by cash to the driver on the day. We accept all major cards as payment.
Is the payment secure?
Yes, this payment is 100% safe, and we do not store your card details on our system.
Can I book a vehicle with a child seat?
Should you require a car seat, please provide details in the child seat request box when making your booking and we will endeavour to meet your requirements.
Where do I meet my driver when I land at the airport?
Your driver will be waiting for you in arrivals holding a 'meet & greet' board with your name clearly written on it. Ensure you provided a working mobile number and your phone is switched on. We will try and contact you if we have any difficulty finding you. Please take a note of our phone number this is sent in your booking confirmation email so you can ring us should you need to.